Unified Communications (UC) is the integration of real-time, enterprise, communication services such as Instant Messaging (chat), Presence Information, Voice (including VoIP), Mobility features (including extension mobility and single number reach), Audio, Web & Video Conferencing, Fixed-Mobile Convergence (FMC), Desktop sharing, Data Sharing (including web connected Electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.
Unified communications ability is useful for everyday communication for businesses. The ability to easily communicate seamlessly via a wide range of integrated components would facilitate all types of communication medium like:
Solutions We Offer Avaya, Cisco Webex, Microsoft Skype for Business, PeopleLink, GMeet, Lifesize, etc.