Enterprise mobility is the trend toward a shift in work habits, with more employees working out of the office and using mobile devices and cloud services to perform business tasks.
Enterprise mobility management (EMM) is an all-encompassing approach to securing and enabling employee use of smartphones and tablets. In addition to addressing security concerns, a strong EMM strategy also helps employees be more productive by providing them with the tools they need to perform work-related tasks on mobile devices.
EMM typically involves the following:
- MDM (Mobile Device Management)
MDM is all about locking down devices. The theory is that a device configured to enterprise specifications will be as secure and manageable as one that’s enterprise-owned. Managing configuration and enforcing policies (such as virus scanning and virtual private network use) are the hallmarks of MDM, but MDM software can have dozens of functions. The drawback is that MDM can affect the personal information on a device. For example, if IT wipes a lost or stolen device, the user will lose everything — not just sensitive corporate data.
- MAM (Mobile Application Management)
MAM operates under the theory that IT can maintain security and infrastructure integrity through application blacklisting and whitelisting. It’s about managing applications instead of devices, with IT controlling which users can access which applications on which devices.
- MIM (Mobile information management)
MIM focuses on allowing only approved applications to access corporate data or transmit it. The idea behind MIM is that protecting enterprise information is the key to successful mobile operations. MIM creates a secure sandbox around sensitive data, keeping it encrypted and allowing only approved applications to access or transmit it.
Using all three together is the most effective way to handle enterprise mobility management; it’s just a matter of choosing the right tools to address each aspect. Keep in mind that you’ll need to take care of employee training, policy creation and enforcement and other personnel issues no matter which technologies you decide on.
The overlap between MDM, MAM and MIM is actually quite minimal. (Still, testing is required to make sure different products aren’t stepping on each other’s toes, although the eventual development of standards should also help in that area.) The core issue is in management systems’ overhead: Because each management option has its own console, that’s where the biggest overlap in functionality is. The key steps to avoiding too much overlap in enterprise mobility management systems are:
We help build an effective and requirement specific EMM solutions for our clients through our relationship with IBM Fiberlink MaaS 360, Samsung Knox, etc.
Developing a Mobility Strategy
- Verifying that the systems selected to address this strategy;
- Making sure that operational management is as simple as possible
- Regularly educating users and re-evaluating the products and services in use.